Last updated on 07 January 2020
thank you for your purchase. we hope you are satisfied with your purchase. however, if for any reason you are not completely satisfied with your purchase, you can only return it to us for a full refund. for more information about our returns policy, please see below
All returns must be postmarked within fourteen (14) days of the date of purchase and all returned items must be in new and unused condition, with all original tags and labels.
To return an item, please email Customer Service at firstname.lastname@example.org to obtain an RMA (Return Merchandise Authorization) number. Once you have received an RMA number, place the item securely in its original packaging, enclose proof of purchase and send your return to the following address:
108 West 13th Street
Wilmingtion, DE 19801
Please note that you are responsible for all return shipping costs, and we strongly recommend that you use a traceable method to send your return.
After we receive your return and have checked the condition of your item, we will process your return. please allow at least fourteen (14) days after receipt of your item to process your return. 1-2 billing cycles may take time to appear on your credit card statement, depending on the credit card company. we will notify you by email when your return has been processed.
The following items cannot be returned:
- Digital objects
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions about our return policy, please contact us: